Terms of service

Terms of Service

Last updated: August 28, 2026

Welcome to atldrop. These Terms of Service ("Terms") are a legal agreement between you and atldrop ("atldrop," "we," "us," or "our") governing your access to and use of our website, mobile experience, and any related services (collectively, the "Site"). By browsing the Site, creating an account, or placing an order, you agree to these Terms. If you don't agree, please don't use the Site.

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you directly (such as by email). Continuing to use the Site after changes take effect means you accept the revised Terms.

1. Eligibility

You must be at least 18 years old, or the age of majority in your state, to create an account or place an order on the Site. If you are under 18, you may only use the Site with the involvement of a parent or legal guardian who agrees to these Terms on your behalf.

2. Your Account

If you create an account, you're responsible for keeping your login credentials confidential and for all activity that occurs under your account. Let us know right away at support@atldrop.com if you suspect unauthorized use. We may suspend or close accounts that violate these Terms, that we reasonably believe are fraudulent, or that we determine are being used to abuse our policies (for example, excessive returns, chargeback abuse, or promo code misuse).

3. Products, Pricing & Order Acceptance

  • We work hard to keep product descriptions, images, and pricing accurate, but errors can happen. If we discover a pricing or listing error, we may cancel the affected order and issue a full refund, or contact you before proceeding.
  • Placing an order is an offer to purchase, not a guaranteed sale. We may decline or cancel any order for reasons including suspected fraud, unauthorized or illegal activity, unavailability of the item, or an error in price or product information.
  • Prices are shown in U.S. dollars and don't include applicable sales tax or shipping, which are calculated at checkout.
  • We reserve the right to limit order quantities per customer or per household.

4. Payment

By providing a payment method, you represent that you're authorized to use it. Payments are processed by a third-party payment processor, and your card data is handled according to their security practices, not stored directly by us. You authorize us to charge your payment method for the full order total, including tax and shipping, at the time of purchase.

5. Shipping & Returns

Shipping timelines, rates, and delivery details are set out in our [Shipping Policy]. Return eligibility, timeframes, restocking fees, and refund/exchange options are set out in our [Return & Refund Policy]. Both are incorporated into these Terms by reference — by placing an order, you agree to those policies as well.

6. Intellectual Property

Everything on the Site — including our logo, product photography, graphics, text, and site design — is owned by atldrop or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and use the Site for your own personal shopping purposes only. You may not copy, reproduce, republish, scrape, or otherwise use our content for any commercial purpose without our written permission.

7. Reviews & User Content

If you submit a product review, photo, comment, or other content to us (including via social media tags or hashtags associated with atldrop), you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and share that content in connection with promoting atldrop and our products, in any format or medium. You're solely responsible for the content you submit and confirm you have the right to share it. We may remove or decline to post any content at our discretion, for any reason.

8. Prohibited Conduct

When using the Site, you agree not to:

  • Violate any applicable law or regulation
  • Use the Site to transmit anything unlawful, threatening, abusive, or fraudulent
  • Attempt to gain unauthorized access to our systems, accounts, or data
  • Use bots, scrapers, or automated tools to extract data or place orders
  • Interfere with the normal operation or security of the Site
  • Misrepresent your identity or affiliation with atldrop

We may suspend or terminate access for anyone who violates this section.

9. Third-Party Links

The Site may link to third-party websites or services we don't control (such as payment processors or social platforms). We aren't responsible for the content, policies, or practices of any third-party site, and linking to it doesn't imply our endorsement.

10. Disclaimer of Warranties

The Site and all products are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent permitted by law. We don't guarantee the Site will be uninterrupted, error-free, or completely secure. Some states don't allow certain warranty disclaimers, so some of these limitations may not apply to you.

11. Limitation of Liability

To the fullest extent permitted by law, atldrop and its owners, employees, and affiliates won't be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products, including lost profits or data, even if we've been advised of the possibility of such damages. Our total liability for any claim relating to the Site or an order will not exceed the amount you paid for the product(s) giving rise to the claim.

This limitation doesn't apply where prohibited by law, or to liability for fraud, willful misconduct, or death or personal injury caused by our negligence.

12. Indemnification

You agree to defend and indemnify atldrop against any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of the Site, or infringement of any third party's rights.

13. Dispute Resolution & Arbitration Agreement

Please read this section carefully — it affects your legal rights.

13.1 Informal Resolution First. Before filing any claim, you agree to contact us at support@atldrop.com and give us a chance to resolve the issue informally. Most concerns can be sorted out this way.

13.2 Binding Arbitration. If we can't resolve a dispute informally within 30 days, you and atldrop agree that any dispute, claim, or controversy arising out of or relating to these Terms, your purchase, or your use of the Site will be resolved through binding arbitration, rather than in court, except as set out below. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and may be conducted by phone, in writing, or in person in the county where you reside, at your choice.

13.3 Class Action Waiver. You and atldrop agree that any arbitration or claim will be conducted only on an individual basis and not as a class, consolidated, or representative action. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court, while the rest remains subject to arbitration.

13.4 Exceptions. Either party may bring an individual claim in small claims court instead of arbitration, if it qualifies. Nothing here prevents either party from seeking injunctive relief for intellectual property infringement.

13.5 Opt-Out. You may opt out of this arbitration agreement by emailing support@atldrop.com within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your name and order/account email. If you opt out, disputes will instead be resolved in the courts identified in Section 14.

14. Governing Law & Venue

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law principles. Except where arbitration applies under Section 13, any lawsuit relating to these Terms or the Site must be brought exclusively in the state or federal courts located in Georgia, and you consent to that jurisdiction and venue.

15. Termination

We may suspend or terminate your access to the Site or your account at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to atldrop or other users. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution — will continue to apply.

16. General

  • Entire Agreement. These Terms, together with our Shipping Policy and Return & Refund Policy, make up the entire agreement between you and atldrop regarding the Site.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions stay in effect.
  • No Waiver. Our failure to enforce any part of these Terms isn't a waiver of our right to do so later.
  • Assignment. You may not transfer your rights under these Terms without our consent; we may assign these Terms freely (for example, in connection with a business transfer).

17. Contact Us

Questions about these Terms? Reach us at: