Shipping policy
Shipping Policy
Last updated: August 28, 2026
Thanks for shopping with us! Please review the details below for information on processing times, shipping rates, and delivery.
Where We Ship
We currently ship to addresses within the United States, including all 50 states. We do not offer international shipping at this time.
Processing Time
Orders are processed within 1–2 business days of purchase (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.
Orders placed on weekends or holidays will begin processing the next business day. Processing time is separate from transit time — see below.
Shipping Rates & Transit Time
| Order Subtotal | Shipping Cost | Estimated Transit Time |
|---|---|---|
| Under $60 | $7.99 flat rate | 3–5 business days |
| $60 and over | FREE | 3–5 business days |
Transit time begins once your order ships (after processing) and is an estimate provided by our shipping carrier, not a guarantee. Delivery times may vary due to weather, carrier delays, or high-volume periods (holidays, sales events).
Estimated total delivery time: 4–7 business days from order placement (1–2 days processing + 3–5 days transit).
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow up to 24 hours for tracking information to update after you receive this email.
Shipping Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us at support@atldrop.com as soon as possible — we'll do our best to update it before the order ships, but cannot guarantee changes once an order has entered processing.
Lost, Stolen, or Delayed Packages
- Lost or stolen packages: Once a package has been marked as delivered by the carrier (with tracking confirmation and/or photo proof of delivery), we are unable to assist with claims of lost or stolen packages. Please contact the carrier directly to file a claim, as they are responsible for the package once it reaches the delivery address.
- Delayed packages: Once a package leaves our warehouse, transit time is managed by the carrier. We are not liable for delays caused by the carrier, weather, or other events outside our control, but we're happy to help track down a delayed shipment that has not yet been marked delivered.
PO Boxes & Military Addresses (APO/FPO/DPO)
We ship to PO Boxes and military addresses (APO/FPO/DPO). Please note that transit times to these addresses may be longer than our standard estimate, as delivery depends on military mail service or USPS PO Box handling.
Multiple Shipments
Orders containing multiple items may ship separately depending on warehouse location and item availability. You will receive tracking information for each shipment. There is no additional shipping charge for split shipments.
Contact Us
Questions about your shipment? Reach us at:
- Email: support@atldrop.com
- [Phone / contact form, if applicable]
This policy is provided as a starting template and is not legal advice. Shipping carriers, insurance requirements, and liability rules can vary — consider having this reviewed against your actual carrier agreements.